One of the longest-running partnerships we have at Flax is with a facility in the Los Angeles area. This is a group that sees very complex patients and incredible volume - over 1,000 referrals per month!
In supporting this facility we've been following their progress closely to help them reach their goals:
1. Response time
The most recent data shows it's taking this team 4.6 minutes to accept and 4.3 minutes to reject referrals (both median). Isn't that impressive? This team combines good tools with deep expertise to operate efficiently every day and strengthen their hospital relationships.
2. Skilled mix
Over a 5 month period, the facility's skilled mix went from 21% to 27%. Those six percentage points represent a 29% increase which has MAJOR implications on their reimbursement rates. 💡 Being first to yes is the best way to influence the type of patient (and payer) that is filling the bed.
3. Time savings
The team reported that they were close to twice as fast in their referral screening thanks to Flax. After measuring the before and after effects, the impact was more than 125 hours of staff time saved in February. Instead of digging through PDFs the team was able to spend time planning ahead for arriving patients, nailing authorizations, and tackling other high-value tasks.
Want to see similar results? Request a demo:
https://www.flax.ai/demo
